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Refund Policy

No Refunds once order has been placed and shipped.

Mr. Block does not give refunds for orders that have been shipped without tracking until they are verified to be lost.

If an order is returned to Mr. Block due to an incorrect address, the User will be contacted by Mr. Block to arrange a reshipment. The User will be liable for the reshipment costs once an updated address is provided and confirmed. Otherwise, packages will be donated after two weeks if Mr. Block is not provided with a valid address for the reshipment. Reshipment costs include the original shipping cost of the product and a service fee of $4. The service fee covers any Charge On Delivery (C.O.D) fees that we get charged by the fulfillment operator and handling fees.

If an order has not been delivered in 30 calendar days (for domestic US or regional EU orders) or in 45 calendar days (for international orders), customer should contact Mr. Block Support within 1 week in order to be eligible for a refund.

Returns or exchanges are not supported if you ordered a wrong size, color, or simply do not like the product. Our Print Partners don’t have inventory space to keep the unwanted items.

If the shipment details were incorrect, or you as the customer ordered the wrong size or color, Mr. Block is not responsible and will not offer replacements or refunds. You are responsible of capturing the right information from your order.

However, we can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such.

If issues arise with a replacement order, we can offer you a refund to your Mr. Block Balance, which later will automatically cover the production and shipping costs of new orders or it can be withdrawn to the same payment source where it initially came from anytime.

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